Uber’s new tool lets you report incidents real time
Transcript
Uber is trying to make your rides more comfortable, and safe.
The ride-share company is launching “On-Trip Reporting.”
The new features lets you discreetly give alerts about non-emergency incidents, like inappropriate conversations, or reckless driving.
Riders can also send the alerts during the trip, in real-time.
Before, people had to wait until a trip was finished before sending feedback.
Uber-users can find “On-Trip Reporting” in the app’s safety toolkit.
If you use it, the company says it will get feedback from you, and the driver, after the trip.
Uber will take action if it sees a pattern of behavior over time.
Posted – 2.20.20